Operational Practice used to Improve a Health Care

Identify industries outside of health care that have deployed innovative management techniques, operational practices, or technology to improve their workforce. (Netflix, ,Amazon,)

Identify best practices and determine which could be implemented to improve the workforce for a specific health care service, facility, or other health sector-related occupation.

Write a 350- to 525-word article that explains how a specific management technique, operational practice, or technology can be used to improve a specific health care workforce.

There is a lot that goes into managing people. Some of it is task-oriented, while other parts of rooted in the psychology of motivation and human behavior. Learning various management techniques helps any business leader build stronger teams that are more effective and productive. You can mix and match these techniques, as the situation warrants.

Modeling Desired Behaviors

Leading by example is one technique which shows subordinates that you are held to the same standards of excellence as they are. While tasks may vary between different workers and a manager, the same professional tendencies often exist. Professionals are on time; respect others’ time; dress appropriately and get tasks done neatly and accurately, meeting the highest levels of production. Subordinates develop respect for managers who are consistent, and who do not live by one set of rules but who rule by a different set.

Coaching to Develop Talent

Seek talent in your team, and take the time to develop it. This could be through training programs, by mentoring, or in apprenticeships with other employees. If an employee starts to seek a path to higher success, she becomes motivated to do a better job and to work harder. She feels appreciated, and sets long-term goals that often require attaining higher short-term goals in order to get recognized and promoted more quickly.

Empower People to Make Decisions

Micromanaging is an overbearing way to lead people. Instead of micromanaging, trust that the people you spent the time and energy to recruit are capable of making the right decisions, in most scenarios. By giving power to your team, you are telling them that you trust them to represent the company well. The result is a happier team that’s motivated to perform well and a manager who has more time on his hands to work on other areas of development and strategic planning.

Celebrate Employees’ Victories

Whether you give a compliment in passing or provide a formal recognition during a meeting, celebrating your employees’ victories will build team morale. It encourages people who are already doing well to continue to do so, and it motivates those who might want to get their name on a plaque to do a better job. Celebrating victories is sometimes part of a regular formal team recognition process, but don’t ignore the impromptu moments to recognize great actions. Employees will know that the manager will recognize great work, and they will take constructive criticism with a better attitude.

Engage with Team Members

Good managers spend time with their team. This time is beyond management duties, such as coaching or developing team members. This time is designed for you to get to know the people who are working for you.

Finding out about your employees’ family life, hobbies and life goals is a great way to keep a pulse on the overall team morale. When you know what is going on with your employees, you can troubleshoot problems as they arise.

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